Assistant or Associate Director, Data Analysis and Systems Services
University of Illinois

Job Info

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Assistant or Associate Director, Data Analysis and Systems Services

Enrollment Management Shared Services - University of Illinois Urbana-Champaign

Are you passionate about driving data-informed decisions that shape the future of higher education? Do you thrive on solving complex technical challenges and leading innovative projects? Become a key player in Enrollment Management at the University of Illinois Urbana-Champaign, where your expertise will directly influence student success and institutional strategy.

Why Join Us?

At Illinois, we're not just a team, we're a community. You'll collaborate closely with university leadership, make an impact on crucial enrollment systems, and lead technical projects that empower data-driven decision-making across the institution. Whether you're developing data solutions or streamlining operational processes, your role will be pivotal to advancing our mission.
Operational Support

Technical implementation:

• Serve as lead and technical steward for Enrollment Management production systems, both custom and vended.
• Implement new processes and systems to meet EM business needs in the areas of data, reporting and systems integration.
• Oversee regularly scheduled ETLs and other automated tasks.
• Troubleshoot and fix problems as they arise.

Business/Operational analysis:

• Collaborate with Enrollment Management leadership to define and plan processes and systems to meet EM business needs in the areas of data, reporting and systems integration.
• Serve as lead and liaison between the functional and technical users to make sure existing systems meet Enrollment Management's business needs. This includes the first-year application platforms (myIllini and the Common Application) as well as the internal application processing application (iAdmit) and the CRM (Slate).
• Create and maintain documentation and training materials.
• Supervise one to three data analysts on the Data Analysis and Systems Services team.
• (Assistant level) Lead and participate in multiple Enrollment Management system implementation and testing efforts.
• (Associate level) Lead and participate in multiple Enrollment Management system implementation and testing efforts and fill in for the Director when absent.
• (Associate level) Provide directional oversight on the management of projects and coordination with all necessary internal and external groups, as needed.

Data Management and Reporting

Business/Operational analysis:

• Collaborate with Enrollment Management leadership to:
  • Develop, maintain, schedule and distribute strategic and operational reports of prospect, applicant, and student data for Enrollment Management, colleges and departments, and other external campus entities.
  • Provide analytic reporting and data modeling solutions to predict who will apply, be admitted, enroll, retain, and graduate based on multiple data elements, including financial aid.
• Help create and continually improve reporting guidelines and definitions for Enrollment Management.

Technical implementation:

• Lead Enrollment Management report development efforts.
• Lead the oversight of the regularly scheduled and automated report creation and delivery.
• Provide end-user support for data retrieval and reporting.

Required Qualifications -

• Bachelor's degree in business administration, management, or a field related to the position.
• (Assistant level) Four years of professional business, financial, and/or managerial work experience in data systems management.
• (Associate level) Five years of professional business, financial, and/or managerial work experience in data systems management.
• Demonstrated experience managing data systems and/or reporting at an administrative level.
• Demonstrated experience working with advanced level SQL or other advanced data manipulation tools.

Preferred Qualifications -

• Bachelor's or Master's degree in Information Science, Data Systems, IT Management or an IT related field.
• (Assistant level) Five years of experience working with Admissions and/or Student systems.
• (Associate level) Eight years of experience working with Admissions and/or Student systems.
• Demonstrated one year experience managing data systems at administrative level.
• Programming/scripting experience (e.g. .NET, C#, Javascript, HTML, or Powershell, etc.).
• Experience working with and providing high-quality service to a diverse group of constituents.
• Experience with MS Power BI, Tableau or other relevant data visualization tools and methods.
• Experience with University of Illinois data systems - EDW, Banner.
• (Assistant level) Experience with Python, R, MS Azure/Synapse, or other relevant data tools and methods.
• (Associate level) Advanced level experience with Python, R, MS Azure/Synapse, or other relevant data tools and methods.

Knowledge, Skills and Abilities -

• Proficiency with Microsoft Office products including Word and Excel.
• Ability to complete small projects independently and work as part of a team on larger projects.
• Excellent attention to details.
• Ability to multi-task.
• Strong written and oral communication skills and customer service presence.
• Ability to define and lead a project with a small team of people.

Appointment Information

This is a 100% full-time Civil Service 5010 - Business/Administrative Associate position. The expected start date is as soon as possible after the close of the search. The budgeted salary for the position is $70-90k at the Assistant Director level and $90-108k at the Associate Director level. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. Sponsorship for work authorization is not available for this position. Hybrid work options may be available for this position, with the ability to be on-site at the Urbana-Champaign campus as needed.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx .

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on January 6, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. Upload a cover letter, resume (including month/year employment dates), contact information for three professional references, and proof of degree(s).

In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jennifer Steiling at steiling@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify .

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal , or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu .

Requisition ID: 1027734
Job Category: Professional and Administrative
Apply at: https://jobs.illinois.edu

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