Clerk II, Patient Access - Paragon Healthcare
Elevance Health

Plano, Texas

Posted in Health and Safety


Job Info


Be Part of an Extraordinary Team

A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.

Title: Clerk II, Patient Access

Location: 3033 W President George Bush Highway, Plano, TX 75075 Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The Clerk II, Patient Access is responsible for performing routine but varied clerical duties in accordance with standard procedures.

How you will make an impact:
Primary duties may include, but are not limited to:

  • Receives, classifies, reconciles, consolidates and summarizes documents and information; processes and codes documents.
  • Makes and receives phone calls to exchange information to accomplish tasks.
  • Sets up and maintains records, logs and files.
  • Compiles regular and special reports using established formats and procedures.
  • Contacts customers, suppliers or company associates to exchange information.
  • Operates, cleans and maintains various types of equipment for purposes of filming claims, correspondence and other related documents.
  • Receives, sorts, and distributes incoming mail.
  • Develops and makes copies of original film.
  • Verifies unrecognized characters and flags quality issues as they arise.
  • Completes and maintains production logs.

Minimum Requirements:
  • Requires a HS diploma or GED and a minimum of 2 years of related work experience; or any combination of education and experience which would provide an equivalent background.
  • Experience in PC and PC office software required.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.



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