Customer Experience (CX) & Marketing Intern
Horizon Farm Credit, ACA

Job Info

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JOB DESCRIPTION

Elevate your career with our Customer Experience and Marketing Internship, where you'll drive impactful marketing campaigns, enhance customer satisfaction, and develop essential skills in a collaborative and forward-thinking environment!

Horizon Farm Credit is seeking a full-time Customer Experience (CX) and Marketing Intern for the summer of 2025 in either our Lewisburg, PA, Mechanicsburg, PA, or Reedsville, PA branch location. To view locations, visit Locations | Horizon Farm Credit (horizonfc.com).

Selected candidate will participate in a 10-12 week internship. Summer Intern hours are 8:00a.m. - 4:30p.m., Monday - Friday. Interested candidates should submit a resume, cover letter, and unofficial transcript through the application link by October 31.

Position Overview: This internship position at Horizon Farm Credit (HFC) will support efforts within the CX and marketing departments to help plan and execute initiatives that involve customer engagement, branding, messaging, and advertising throughout HFC's five-state territory. Internship experiences also include supporting a cross-departmental CX committee; content creation and lead generation efforts; and assisting with special projects and assignments.

Areas of responsibility include:

• Plan, coordinate, execute and participate in Farm Credit customer meetings and events.
• Represent Farm Credit at customer-facing events, meetings and in communication.
• Initiate, manage and complete several projects specific to the CX and marketing departments.
• Creates content based on internal and external research for digital efforts
• Assists with the development and implementation of association-wide campaigns and events
• Learn about the Farm Credit System and mission.
• Understand the collaborative relationship between Farm Credit teams, notably within Business Development and AgFirst Farm Credit Bank
• Network with teammates, industry partners, and fellow interns throughout the internship.
• Gain exposure to a variety of organization career roles and responsibilities, providing a holistic view of how Farm Credit supports its customers and community members.

REQUIREMENTS:

• Currently pursuing a Bachelor's or Master's in Ag Business, Animal Science, Marketing, Communications or similar degree.
• 3.0 GPA or Higher
• Experience with Coursework in Business, Marketing, Communication, Journalism, Ag Courses, Media, Finance, etc.
• Some travel will be required with this internship
• Excellent written and oral communication skills
• Experience in Microsoft Office products such as Word, Excel, and PowerPoint
• Ability to work independently with general supervision and proven self-starter
• Detail oriented, independent judgement skills, strong organizational skills
• Flexible to a changing work environment

Equal Opportunity Employer including veterans and individuals with disabilities.

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