Job ID: 501980
Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.
Job Summary
This Customer Service Manager position will lead the customer service department by cultivating a world class customer service culture as a platform for business growth. Responsible for overall supervision of customer service representatives (CSRs) and client relations. Ensure customers are serviced promptly and properly by training and managing staff effectively. Operates as one of the key liaisons between sales, operations, and customers.
Job Responsibilities
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