Customer Service Specialist
Roth Staffing Companies

Job Info

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Job Duties:
* Manage incoming calls and respond to customer inquiries,
* Dispatch service calls and assign work orders to technicians
* Prepare memos and communications for the executive team
* Coordinate insurance certificates
* Handle customer invoice approvals
* Update and maintain data in CRM

Requirements:
* High School Diploma or GED required
* 1+ years of customer service experience in an office setting
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Previous experience with Salesforce CRM is a plus!

Additional Info:
* Pay range: $20-24/hour
* Schedule: M-F 7:00 am to 5:00 pm
* Location: 100% In-office

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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