EMR Analyst II - Epic Beaker
Cincinnati Children's Hospital Medical Center

Job Info

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Job Description

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's Hospital Has Been Named:

• Consistently recognized by U.S. News & World Report as a top 10 children's hospital in the nation
• One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
• A Top Hospital and Health System for Diversity recognized by DiversityInc
• One of the nation's most innovative companies by Fortune in March 2023
• An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

JOB RESPONSIBILITIES:

Are you ready to elevate your career at the top pediatric hospital in the country? As an Analyst II on our Epic Beaker team, you'll play a vital role in driving healthcare innovations and optimizing patient care. You'll work alongside world-class teams in a cutting-edge environment, supporting solutions that directly impact patient care, registration, scheduling, and billing processes-all at the nation's top pediatric institution.

In this exciting role, you will play a key role in supporting and optimizing Cincinnati Children's expanding laboratory services. The Beaker/LIS team currently supports 25 performing labs, collection locations, school-based clinics, and mobile clinics. You will manage and maintain a complex environment that includes 23 external interfaces, which connect to state and federal government systems, and oversee 70+ integrated Point of Care devices and 500+ clinical instruments running assays-with 120 of those instruments interfaced to Epic Beaker.

As Cincinnati Children's continues to grow and expand its laboratory services, this role will be essential in maintaining the current system operations while supporting future expansion efforts. You will provide hands-on support to ensure the seamless integration and functionality of Beaker, ensuring patient care and clinical workflows remain uninterrupted.

**Please note that this is a hybrid role, and as part of our commitment to fostering collaboration and ensuring a dynamic work environment. This approach aims to balance the benefits of remote work with the value of in-person interactions to enhance teamwork, communication, and overall team effectiveness

JOB RESPONSIBILITIES:

Build/Configuration/Release Management:

• Analyze, design, implement, and maintain complex systems to enhance clinical care and patient management.
  
• Support system testing and document testing outcomes.
  
• Drive process improvement initiatives.
  
• Demonstrate advanced problem-solving and technical solution skills.
  
• Utilize development lifecycle processes and standard operating procedures for system solutions.
  
• Contribute to strategic planning efforts for system enhancements.
  
• Lead strategy and innovation in clinical systems training and build environments to ensure relevance and usability.
  
• Independently develop and mentor others in creating educational content for clinical systems.
  
• Promote multivariate learning modalities to address the full adult learning spectrum and clinical education needs.
  

Leadership and Mentoring:

• Take ownership of tasks with urgency and drive them to completion.
  
• Work independently, escalating issues when appropriate.
  
• Coordinate resources and communicate impacts to the user community.
  
• Collaborate with team members to resolve issues and support customer success.
  
• Mentor team members in problem-solving to achieve positive outcomes.
  
• Set strategy and vision for clinical system training and the development of expert educational materials.
  
• Strategize with end-users to keep clinical systems and training programs current and aligned with patient care processes.
  
• Network with internal and external experts to adopt best practices in clinical systems use and training.
  
• Promote the use of industry-leading tools for efficiency and innovation in education.
  

Professional Growth & Development:

• Stay current in the field by engaging in educational opportunities from vendors and customer networks.
  
• Conduct and participate in instructional sessions to improve knowledge and skills.
  
• Build and maintain positive relationships internally and externally.
  
• Motivate and encourage teamwork to foster a positive team environment.
  
• Use knowledge to drive innovation in practices.
  
• Prepare and deliver oral and written presentations.
  

Project Management:

• Lead the design, development, and implementation of new and enhanced EMR requests.
  
• Develop and manage project plans and documentation for complex projects.
  
• Manage multiple moderate to complex projects independently.
  
• Determine project scope and coordinate necessary resources.
  
• Prioritize assigned tasks and projects independently.
  
• Facilitate communication between internal and external stakeholders.
  
• Work with cross-functional teams to ensure proper system integration.
  
• Consult with end-users to develop and validate system solution requirements.
  
• Collaborate with 3rd-party developers to review and address potential software development and integration issues.
  

Manage Customer Relationships:

• Develop collaborative relationships with customer groups and key stakeholders.
  
• Provide exceptional end-user support and monitor Service Level Agreements (SLAs) for incident management.
  
• Collaborate with other areas to ensure customer-centered incident resolution.
  
• Plan, execute, and support clinical system training and create expert educational materials.
  
• Promote adherence to change management policies and procedures.
  
• Maintain a strong sense of personal accountability and model excellent customer service behavior.
  
• Uphold CCHMC's CARES service standards: Courteous, Attentive, Respectful, Enthusiastic, and Safe
  

JOB QUALIFICATIONS

• Bachelor's degree in a related field OR equivalent combination of education and experience
  
• 5+ years of work experience in a related job discipline
  

PREFERRED:

• Epic Beaker Certification - Proficiency in both Beaker Clinical Pathology (CP) and Anatomic Pathology (AP) modules.
  
• Experience with Laboratory Information Systems (LIS) - Hands-on experience in implementing or supporting LIS platforms, particularly Epic Beaker.
  
• Data Analysis and Reporting - Familiarity with tools like Crystal Reports, SQL, or Epic's Reporting Workbench to analyze lab data and generate reports.
  
• Workflow Optimization - Expertise in analyzing, designing, and optimizing lab workflows using Beaker to improve efficiency and accuracy
  

Market Leading Benefits Including*:

• Shift Differential, Weekend Differential, and Weekend Option Pay Programs
  
• Medical coverage starting day 1 of employment. View employee benefits here.
  
• Competitive retirement plans
  
• Tuition reimbursement for continuing education
  
• Expansive employee discount programs through our many community partners
  
• Referral bonus program for current staff!
  
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
  
• Physical and mental health wellness programs
  
• Relocation assistance packages available for nurses!
  

*Benefits may vary based on FTE Status and Position Type

Primary Location
Remote

Schedule
Full time

Shift
Day (United States of America)

Department
IS Lab Informatics System

Employee Status
Regular

FTE
1

Weekly Hours
40

Salary Range
$79,830.40 - $101,150.40

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability.

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