Posted in Logistics Distribution and Supply Chain
JOB DESCRIPTION
Overview:
The General Manager is responsible for the overall performance of the warehouses, including operations, customer service, office operations and IT. The position has direct leadership accountability for their staff and strives to build effective teams through planning, organizing, and directing all office and warehouse activities. The General Manager assists senior management in establishing warehouse performance objectives and is accountable for achieving these objectives.
RESPONSIBILITIES
Responsibilities:
Operations -Ensures development of systems and procedures for operating and managing physical facilities.
Labor Management - Directs warehouse management team; develops and maintains a productive work team; creates programs to coach, counsel and discipline staff members; implements effective evaluation system to assist on effective performance management.
Information Technology - Ensures the creation of necessary transportation information technology to meet company objectives and facilitate efficient operations.
Customer Service - Maintains appropriate contact with all accounts and responds to requests; assures that customers receive excellent transportation and administrative support; assists in establishing customer service standards for all accounts.
Budgeting - Develops and recommends an annual transportation budget; manages a system of controls to ensure that service levels and performance goals are met; assures that all accounts achieve pre-determined profit standards.
Equipment & Facilities - Procures equipment and facilities required to assure efficient operation; develops programs for maintaining company standards of safety, sanitation, maintenance, security and housekeeping.
QUALIFICATIONS
Qualifications:
Minimum Qualifications
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