Location:
Miramar, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Compile, process, and maintain electronic and paper medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.
Responsibilities:
Monitors medical transcription reports in the EHR work queue to promptly resolve edits for transcription completion. Processes transcriptions received and scans to the appropriate physician.
Maintains strict adherence to patient confidentiality according to MHS standards and regulatory requirements. Protects the security of patient health information to ensure that confidentiality is maintained.
Maintains appropriate telephone usage and etiquette; utilizes strong customer service skills.
Generates the operative schedule using the electronic work list to perform daily review of operative schedule to report delinquencies of physicians not completing reports in a timely manner. Assists physicians and clinicians with proper and timely completion of medical records. Remotely assist physicians and clinicians with chart corrections in EHR.
Communicates with the Supervisor or appropriate up-line leader any concerns in a timely manner. Maintains expected productivity and quality standards. Completes and submits productivity reports on a weekly basis.
Reviews the EHR to compile and enter data for nursing medical record reviews. Electronically performs medical record chart audits and reviews. Reviews assigned electronic work lists daily and ensures timely processing of all work items on work lists.
Reviews and completes medical record number merges in the Electronic Health Record (EHR) to display correct medical record number and demographics.
Responsible for responding to providers' requests via telephone for emergency or urgent release of medical information for continuing care and treatment. Generate letters with medical information of expired patients for the Medical Examiners office.
Provides daily monitoring and correction of the Identity Roster Management Engine Error Resolution Work queue (RME) electronically, to ensure that patients' roster attributes are updated appropriately.
Prepares medical records for document imaging and arranges records of baby footprints in proper order; sets-up and logs records for off-site storage.
Performs all other duties as requested.
Competencies:
ACCOUNTABILITY, ACCURACY & QUALITY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTH INFO MANAGEMENT, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
High School Diploma or Equivalent (Required)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Proficient in basic computer skills including Microsoft Office applications and electronic medical record systems. Required Work Experience: No prior work experience required.
Working Conditions and Physical Requirements:
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