The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Visa sponsorship not available.
Our client is seeking an Infrastructure Cable Technician in Tampa, FL.
Role Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
ACCOUNTABILITIES:
• Establish relationships with store staff, store management, and support leadership.
• Travel to assigned location throughout the region to provide cabling and infrastructure support.
• Planning and execution of cabling projects and minor cabling requests.
• Responsible for troubleshooting issues with the cable network for assigned sites.
• Provide problem resolution, related to cabling infrastructure, for end-users while on site.
• Documentation:
o Ensures all site documentation for their current project is complete and Low Voltage maps are up to date
DIMENSIONS/SCOPE:
• Legal and insured motor vehicle operator
• Can read blueprints and structured cabling diagrams
• Can lift and carry equipment up to 50 lbs
• Participates in and supports cross-technology process improvement initiatives.
• Traveling Position: 90%+ travel required, including overnight work
Skills & Requirements
QUALIFICATIONS
A combination of the experience, education, and training listed below which provides an equivalent background to perform the work of this position.
EXPERIENCE
• At least 2 years of experience in a customer service role
• At least 5 or more years of experience installing and supporting IT infrastructure
• Candidates need to have verifiable expertise with:
o Reading and interpreting architectural drawings (Low Voltage Blueprints)
o Detailed knowledge of current Microsoft programs (Word, Outlook, Excel, 365, etc)
o Working with service level agreements
o Networking fundamentals
• Candidates should be familiar with:
o ITIL fundamentals
o Service Now platform for documentation
o Project management fundamentals
EDUCATION AND TRAINING
• At least 5 or more years of experience installing structured cabling systems
• IT Industry certifications we look for for you to have:
o CompTIA IT Fundamentals + (or gained within one year)
o Network Certification (or gained within one year) - CompTIA, CCNA
o Microsoft 365 Fundamentals (or gained within one year)
• IT Industry certifications preferred:
o ITIL v4 Foundations
o BICSCI - Level 1 Cable Tech Certification (or higher)
o Cisco Certified Technician (CCT)
Benefits/Other Compensation:
Medical, Dental, Life Insurance, 401K.
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.
Drug testing may be required; please contact a recruiter for more information.
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#1168405 - Brianna Lucarini
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