Inside Sales Representative
Martin Marietta Materials

Job Info

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The Inside Sales Representative will:

• Backup the Sales Coordinator when necessary to accommodate increased market demand/volume or when the Sales Coordinator is on PTO.
• Work with the Business Analyst to complete weekly, monthly and quarterly requirements for key business processes (backlog, SIOP inputs, forecast/plan inputs).
• Work with Sales management to provide insights into the sales funnel and market opportunities
• Communicate with customer, making outbound calls to potential and assigned customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities
• Being a resource for customers, sales and dispatch personnel, and operations to address product quality, availability, and end-use questions
• Monitoring and providing insights into market trends and key up-coming projects
• Managing key Opportunities by assisting the sales team in collecting project and product information, assisting in preparing the quote, and managing necessary paperwork.
• Manage assigned customer accounts
• Sales Coordination
• Route all RFQ/RFP for projects to appropriate Outside Sales Representative (OSR)
• As sourced from website, emails, or phone call, qualify opportunity and determine appropriate Martin Marietta representation, whether handle or route to OSR or Area Sales Manager (ASM).
• Sales
• Generate new sales opportunities through
• Inbound lead follow-up and outbound cold calls and emails
• Research accounts, identify key players, generate interest and develop remote rapport with customers
• Responsible for
• Credit customers with 5000k tons or less of annual sales
• Drive superior customer satisfaction through assisting with product needs, selection, potential alternatives, credit application requests, customer qualification, and dispatch process
• Administrative
• Review and approve daily tickets for your customers and sales orders
• Assist with development of weekly/monthly sales reports as needed to improve quote and sales insights
• Outside Sales & Logistics Support
• Assist Outside Sales Representative (OSR) and Logistics:
• While it's the OSR's responsibility to manage their customers' sales orders, assist when requested to ensure timely and accurate customer service and to aid in correct dispatching or billing.
• Handling urgent calls, emails, and messages for OSR if the sales rep is not available.
• Serve as a liaison between sales and dispatch to ensure sales order, dispatch, and ticketing accuracy
• Support Western Division Aggregate sales team (CO, WY, UT, WA) as needed to ensure timely completion of both internal and external requests

Requirements

• Strong phone presence and experience dialing dozens of calls per day
• Excellent MS Office skills (Excel, Word, Outlook)
• Experience working with CRM (JDE)
• Excellent verbal and written communications skills
• Strong listening skills
• Strong organizational skills
• Ability to multi-task, prioritize, and manage time effectively
• Strong team player

Education/Experience/Requirements:

• Associates or Bachelor's degree in business/marketing, construction management or related discipline preferred
• Minimum 0-3 years sales experience (aggregates industry or related field preferred but not required), administrative and/or customer service experience
• Bilingual preferred.

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