Library Specialist (Late Night Guest Services)
The University of Texas at Arlington

Job Info

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Posting Number:

S05959P

Position Title:

Library Specialist (Late Night Guest Services)

Department:

Library

Location:

Arlington

Job Family:

Library

Position Status:

Full-time

Work Hours:

Shift

Work Schedule:

Saturday - Wednesday.

• Saturday-Sunday hours are 4:15 pm - 12:15 am
• Monday-Wednesday hours are 6:15 pm - 2:15 am
  • This position is responsible for closing shifts during these current hours.
  • Hours are subject to change depending on spring break, summer, intersessions, 24/7 week before finals, etc., and the team itself does shift sometimes due to staff needs, etc.

Open to:

External and Internal

Salary:

Salary is commensurate based on qualifications and relevant experience up to $36,000.

Duration:

Funding expected to continue

Pay Basis:

Monthly

Benefits Eligible:

Yes

Benefits at UTA:

We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits

To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php

University Information:

The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 "Very High Research Activity" institution. UTA ranks No. 4 nationally in Military Times' annual "Best for Vets: Colleges" list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA's $22.2 billion annual economic impact on Texas.

Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100. The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.

Job Summary:

The Library Specialist for Late Night Guest Services provides leadership for extraordinary customer service experiences within a dynamic, high-volume environment by assisting with late-night operations, including student employee supervision, direct customer service and general services for the Guest Services division of the Community Engagement department within UTA Libraries. UTA Libraries has various locations across campus. This position will be eligible for the full differential pay.

Essential Duties and Responsibilities:

• Engages in a team-based leadership model to manage circulation processes and the Libraries' general service areas which include the first floor, second floor, West Campus Library and Science and Engineering Library.
• Serves on a team of service point managers, providing coaching, mentoring, supervision and training for service experience student employees.
• Highlights and connects students, faculty, and staff with Libraries' services, resources, and partnerships that meet their needs.
• Actively participates on Libraries and University committees and teams, and performs other duties as assigned.

Minimum Qualifications:

• High School graduation or GED.
• Two (2) years customer service experience.

Preferred Qualifications:

• Bachelor's degree.
• One (1) year of experience working in an academic library or related environment.
• One (1) year of experience of supervision, leadership, and/or mentoring.
• Preference for working non-traditional hours.
• Comfort and experience with creative and emerging technologies and learning how to use, and teach others how to use, them.

Knowledge, Skills and Abilities:

• Excellent communication and interpersonal skills with the ability to interact professionally with individuals at all levels of the organization.
• Ability to work collegially and collaboratively with people of different backgrounds in a team-based environment.
• Professional organizational and time management skills with the ability to prioritize and manage multiple tasks effectively.
• Ability to analyze situations and make sound decisions.
• Ability to adapt to and accommodate for varied departmental priorities, events, and activities.
• Proficiency with Microsoft Office products: Word, Excel, Outlook, Teams, OneDrive/SharePoint, and other common office software.

Special Conditions for Eligibility:

This position will include non-traditional work hours such as overnight, weekends, and holidays depending on the needs of the university community. Flexibility is required to ensure the department is appropriately staffed to satisfy all service needs. Professional development, conferences, and training may require travel and/or overnight accommodations.

CBC Requirement:

It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.

EEO Statement:

It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University's compliance with this policy.

ADA Accommodations:

The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.

Number of Vacancies:

1

Minimum Number of References Required:

3

Maximum Number of References Accepted:

3

Special Instructions to Applicants:

Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

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