Maintenance Dispatcher
ICU Medical, Inc.

Job Info

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Job Description

Essential Duties & Responsibilities

• Dispatch and receive maintenance requests and calls.
• Compile and enter data or information into Excel spreadsheet or Microsoft Word documents.
• Prioritize work requests and escalate personnel or equipment issues according to escalation procedures.
• Maintain and order office supplies and forms for the department.
• Maintain office cleanliness and organization.
• Assume role of Work Order Administration Specialist during off-shifts.
• Adhere to all cGMP and cGDP guidelines, SOP's and plant policies/rules and trainings.
• Perform other related duties as assigned or required.

Knowledge, Skills & Qualifications:

• Must be able to use Microsoft office Suite (Word, Excel, Outlook, etc.) and operate a copier/scanner. Typing skills suitable for email correspondence and data entry. (Must pass typing test with at least 25 wpm with 80% accuracy).
• Must be capable of performing office organization, filing, and managing multiple calls. Must be able to utilize a calculator for addition, subtraction, multiplication and division to track downtime.
• Must be capable of maintaining confidentiality with business and personal information.
• Must Interface with all levels of employees, both internal and external, in a proactive and professional manner.
• Must possess time management skills and demonstrate good judgment to be able to multi-task. Persistency and creativity are necessary in managing priorities and mechanics availability.
• Must be able to work in an industrial/manufacturing Pharmaceutical environment and be able to wear appropriate Personal Protective Equipment (PPE) such as safety shoes, safety glasses, etc. as required in the manufacturing environment.
• Must be able to perform duties in a busy environment where there is consistent traffic flow without becoming distracted.

Minimum Qualifications, Education & Experience

• Must be at least 18 years of age
• High School diploma; One (1) year dispatching experience or equivalent duties, preferably in a manufacturing environment.

Physical Requirements and Work Environment

• General working conditions will mainly consist of working in an office environment. Will be expected to work around equipment as needed. Work environment varies depending upon task or area assigned during annual shutdown or other special assignments. Can be required to work in areas ranging from a clean room, to warehouse environment.
• Job duties are generally performed in a normal office environment with minimal physical effort. Must be able to lift up to 20 lbs. unassisted. Must be able to sit and stand as required for extended periods of time.

Travel Requirements

Typically requires travel less than 5% of the time

About Us

ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges.

With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings.

We're ready to bring you consistent quality, innovation, and value in more areas than ever. Our focus allows us to bring you:

• Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization.
• The industry's broadest IV smart pump offering covering large volume, pain management, and ambulatory needs.
• IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company.
• Significant US IV solutions manufacturing and supply capabilities.

ICU Medical EEO Statement:

ICU Medical is committed to fostering a diverse, inclusive, and equitable work environment. As an Affirmative Action and Equal Opportunity Employer, we ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender identity, gender expression, gender reassignment, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status.

If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at humanresources@icumed.com. We are committed to providing equal access and opportunities for all candidates.

ICU Medical EEO Policy Statement

OFCCP Equal Opportunity Posters

"Know Your Rights" Poster
Pay Transparency Nondiscrimination Provision

ICU Medical CCPA Notice to Job Applicants

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