Medical Assistant, Heart Failure Clinic - Dover
Partner's Healthcare

Job Info

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Site: Wentworth-Douglass Hospital

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Wentworth Health Partners Cardiology offers expert care in prevention, diagnosis, and treatment of heart disease to enhance your overall health. We are a full-service practice offering a full range of cardiology services including, general and interventional cardiology, heart failure, interventional procedures, electrophysiology, device implants, anticoagulation management and more.

This opportunity will support our Heart Failure Clinic, which is led by a Medical Program Director in coordination with APRNs. They specialize in heart failure and are able to adjust patient's medications and collaborate with a cardiologist as needed. We also provide a team of nurse navigators who will guide our patients every step of the way - setting up clinic appointments and being the point of contact for patient's visits and questions.

We are located at 19 Old Rollinsford Road in Dover, NH 03820. This site will be the predominant location for this position, but there may be occasional rotating coverage as needed in our other offices located at 67 Corporate Drive, Portsmouth, NH 03801 and 3 Terrascape Parkway, Somersworth, NH 03878.

Are you ready to bring your skills to this practice and join us in driving medicine forward?

Job Summary
We are seeking a full-time, 40-hour Medical Assistant to support our Heart Failure Clinic team onsite Monday through Friday, 8:00am-4:30pm.

As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team.

Responsibilities include:

Ensuring efficient patient flow through the office
Assisting during office visits (rooming, EKGs, reconciling medication lists, and updating patient's history and allergies)
Performing clinically appropriate tasks related to patient panel management (phone calls, test results, prescription refill, coordination of care, etc.)
Maintaining neat, clean, and safe patient care areas
Performing the functions of a front desk representative during times when the office is not as busy from a clinical perspective and as directed/assigned.
Interacting with patients and their families in a professional, friendly manner consistent with their needs.

We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.

Qualifications

Required:

• High School diploma/GED
• Either BLS or Annual Manikin training including CPR and AED after 6 months of hire

Additional Job Details (if applicable)

Strongly Preferred:

• Medical Assistant Course or diploma program or a minimum of 1-year professional experience
• National MA Certification via AAMA, AMT, NHA, or NCCT

Remote Type

Onsite

Work Location

19 Old Rollinsford Road

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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