NYS ITS HBITS-06-13610 Expert IT Specialist (Tester)
Voyatek

Job Info

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Opportunity Details

Full Time NYS ITS HBITS-06-13610 Expert IT Specialist (Tester)

Albany, NY

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Expert IT Specialist our NYS Information Technology Services Team located in Albany, NY.

Key Responsibilities:

This individual will be expected to provide expertise and hands-on participation in the following activities:

• Work with end users and/or review/analyze existing documentation or system artifacts to document business system requirements and processes, develop process models, and document requirements for the development/implementation of an exception tracking system for improved processing of disposition updating errors/exceptions.
• Analyze and document current disposition business processes to identify root cause of error that prevent dispositions from updating properly to the Criminal History Repository.
• Update existing disposition processing documentation, update and execute test cases with recommended changes to disposition processing to provide more accurate disposition data in the Criminal History Repository and streamline the notification of exceptions.
• Develop or maintain system requirements in detailed, clear and well organized functional documents (business requirements documents, business or system use cases, reports) and/or process flow diagrams.

• Develop or maintain test plans and detailed test cases. Develop or maintain training or user acceptance testing plans and Tier 1 support guides.
• Develop detailed functional and system tests from documented system requirements. Ensure appropriate test coverage by mapping system requirements to test cases. Develop or contribute to the development of regression tests and/or user acceptance tests.
• Execute functional and system tests, including regression tests. Participate in user acceptance testing.
• Identify and document application defects and track to resolution, performing retesting as required.
• Identify and document deficiencies in system documentation (e.g., missing or ambiguous requirements) identified during the testing process.

Qualifications:

84+ Months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Mandatory Qualifications:

• 84 months experience eliciting/extracting detailed business requirements from customer/project stakeholders or system artifacts.
• 24 months experience with systems related to criminal justice processing (including but not limited to: statistical reporting, disposition processing, fingerprint identification processing, criminal history updating, Sex Offender management, tracking of Wanted/Missing persons, or initiatives related to Offender Supervision.
• 84 months experience developing/maintaining test plans and detailed test cases, executing those tests, validating test results, and logging/tracking related defects.
• 24 months experience using HP Quality Center/ALM
• 24 months experience with automated testing and/or Quick Test Pro/Unified Functional Testing UFT

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $59.00 and $69.00

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

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