NYS OSC HBITS-06-13607 Senior IT Specialist (PeopleSoft)
Voyatek

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Opportunity Details

Full Time NYS OSC HBITS-06-13607 Senior IT Specialist (PeopleSoft)

Albany, NY

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Senior IT Specialist our NYS Office of the State Comptroller Team located in Albany, NY.

Key Responsibilities:

Daily tasks include, but are not limited to the following:

• Document and categorize existing business processes.
• Compose and review business system documentation.
• Assist with the communication of business process and system requirements to IT staff and other stakeholders.
• Utilize established business processes and technology to identify, analyze, and solve production problems/issues.
• Review and analyze business process deficiencies requiring resolution during or after implementation.
• Perform configuration analysis to determine the most efficient way to migrate system changes.
• Work with stakeholders to design and develop deployment plans that allow for the effective and efficient implementation of all new business processes and system components.
• Facilitate the execution of deployment plans.
• Create tickets in a ticket management system, determine the priority and severity of reported incidents, reassigning to support teams and overseeing that incidents are resolved in a timely manner.
• Work with business and technical staff to analyze any problems identified during the deployment process and develop solutions that effectively address those problems.
• Work directly with operational bureau managers and staff in order to facilitate, coordinate and complete the numerous activities required as business owners of the Deployment Phase of the System Development Life Cycle.

Qualifications:

60 - 84 months: Candidate is able to work independently, without assistance and provides guidance to others. May have an advanced education.

Mandatory Qualifications:

• 72 months of Information Technology experience in at least five of the following areas:
  • Liaison with functional users and management
  • Requirements Gathering
  • Configuration Management
  • Release Management and Deployment
  • Troubleshooting and Debugging
  • Functional Documentation and Design
  • Post Implementation System Monitoring
  • Software Development Lifecycle Planning
• 72 months experience performing configuration based analysis in one or more of the following PeopleSoft modules CRM, HCM, FIN & IB.
• 72 months of experience participating in event intake, triage, incident response, escalation of incidents and stakeholder communications.
• 72 months of experience in deployment and release management, including: data analysis of object contention and configuration lists.
• 48 months experience creating and maintaining standardized reports for executives and senior management.
• 48 months of experience in Change Management in the course of fulfilling user requests, resolving incidents, and meeting operational commitments.
• 48 months of experience developing procedures, standards, workflows, documentation and visualizations.
• Bachelor's Degree in any field

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $49.00 and $59.00

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

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