Post Closer
Veterans United Home Loans

Job Info

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At Veterans United, we're not just about closing loans - we're about creating life-changing moments for Veterans and military families. With over 500,000 VA Loans closed and the title of the Nation's #1 VA lender for homebuyers, our success is measured in the lives we've impacted. Now, we're looking for a Post Closerto help us continue that mission.

About the Role:

We strive to provide a smooth and seamless loan process for our borrowers from start to finish. Our Post Closing department ensures that we are able to continue that process as we wrap the loan file up to send it on to its next step.

As a Post Closer, you assist the department by cross-checking files, problem solving file issues, and preparing investor packages. You help ensure we maintain integrity on our files. Your day to day has a consistent routine and checklist for you to complete tasks. Communication is key in this role to collaborate with our teams and provide impeccable customer service to our external parties.

Job responsibilities may encompass:

• Receive, audit, and archive legible complete copies of loan packages and final documents received and coordinate with the title company to resolve any issues.
  
• Review and prepare investor packages for loan purchase in accordance with investor-specific deadlines.
  
• Review and resolve loan packages delivered with deficiencies.
  
• Obtain and/or make corrections as necessary to final documents.
  
• Provide internal communication for re-signing and corrections, and coordinate with borrowers and settlement agents.
  
• Maintain regular communication with settlement agencies in order to provide updates on the status of outstanding documents.
  

About You:

• You have an eagle eye for detail, and nothing slips past you. Whether it's catching a typo or double-checking key documents, accuracy is your middle name.
  
• Juggling tasks is second nature to you, and you thrive in environments where deadlines are tight, but the results are rewarding.
  
• Flexibility? You've got it - adapting to changes and finding creative solutions to complex problems is what makes you shine.
  
• Communication is one of your strongest suits. Whether written or spoken, you know how to convey information clearly, ensuring both your team and clients are always in the loop.
  
• Above all, customer service is at the heart of everything you do. You take pride in providing a seamless, positive experience for everyone you work with.
  

About Us:

We believe in enhancing lives, having fun, and delivering results with integrity. For us, success is about making a positive impact, not just closing deals. If you're passionate about helping people, working in a collaborative environment, and being part of something bigger, this is the place for you.

We're so glad you're here checking out this opportunity! If this role gets you excited but you're worried you don't check every box - don't sweat it. We're more interested in what you can bring to the team than a perfect checklist. If you're passionate, driven, and ready to make a difference, we'd love to hear from you. Come as you are, and together we'll create something amazing.

Interested? Apply Today!

Learn more about us on Glassdoor and our career site at vu.com/careers

Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.

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