Process / Problem Management Consultant - 100% REMOTE
Flexion

Job Info

Job Description

Flexion Inc., a Madison, WI-based IT consulting and services firm, is seeking a Process/Problem Management Consultant to work on a consulting project for a client based in Madison, WI (100% Remote).

The most efficient way to reach our recruiting team is to submit your resume through the provided URL. If you have any questions about this job posting or would like more information about Flexion Inc., please contact the recruiting team at (608) 352-0360.

Role: Process/Problem Mgt Consultant

100% REMOTE

Duties for this position will include:

- Enterprise Problem Management.

• Service Management and Problem Management area/processes

• Working through processes and making sure people are following processes, advising best practices, helping guide individuals on process

• Problem Management-helping govern problem process, improve process, coaching individual on current process and identify how to improve

• Working knowledge of 5-why procedure

• ITIL 4.0

• ServiceNow tool

• Team role

• Good communication

• Agile experience is a plus

• ITIL certification would be nice 3.0 or 4

• Team is working to enhance and move processes forward

The annual salary range for this role is $90-100k.

Equal Employment Opportunity/Affirmative Action Employer

Job Location

6000 American Parkway, Madison, Wisconsin

Position Type

Consulting

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 608-205-8868 for assistance.