Reference Processing Tech - Elmgrove Park
Rochester Regional Health

Job Info

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Description

HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• Pension Plan
• Retirement Plan
• Advancement Opportunities
• Employee Discounts

SUMMARY

Documents reference testing results in the Laboratory Information System per departmental procedures and communicates any discrepancies to Supervisor, pertinent departments and clients. Performs initial entry and verification/QC of results from Referral Laboratories. Generates and monitors pending lists for referral testing. Generates, reviews, sorts and envelopes reports. Investigates problems from reference laboratories and determines corrective action needed. Communicates effectively to internal, external customer and management of follow up to investigations, sample requirements, Customer Service Actions, problems identified, information needed to reference labs and additional testing needed to ensure proper patient care. Monitors inventory and ordering of supplies.

STATUS: Full Time

LOCATION: Elmgrove Park | 160 Elmgrove Park

DEPARTMENT: Reference Testing and Reporting

SCHEDULE: Days

ATTRIBUTES

• High School diploma or equivalent required.
• Associates Degree strongly preferred.
• MLT or BA in science field preferred.
• 1-2 years experience in a laboratory setting required.
• Word processing and computer skills required.
• Use of laboratory information system preferred.
• Excellent communication skills required.

RESPONSIBILITIES

Accurately documents all aspects of problem identification and facts as they are known in order to facilitate staff investigations and corrective actions needed. Investigates specimen problem logs from referral testing laboratories and investigates, updates and completes Customer Service Actions (CSAs) for pending referral testing.

Collaborate with supervisor(s) and other laboratory staff to plan for and accomplish departmental and organizational goals and objectives. Understands and follows company policies and procedures and respecting patient confidentiality. Participates in meetings with department manager and supervisor on a regular basis.

Investigates specimen problem logs from referral testing laboratories and investigates, updates and completes Customer Service Actions (CSAs) for pending referral testing. Monitors, enters and reviews results from reference laboratories. Posts and generates preliminary reports for testing performed at reference laboratories. Generates and monitors pending lists for referral testing, investigates and implements corrective action as needed.

PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

PAY RANGE: $18.00 - $19.50

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

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