Specialist, Record Services (Vault Operations)
Onity

Job Info

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JOB DESCRIPTION

The Specialist, Vault Operations is a valuable team player within our Servicing Organization! The Role will provide and maintain activity supporting Records Services to ensure all inquiries are handled promptly and efficiently. While performing in a courteous, professional manner, the employee will adhere to investor servicing guidelines and internal policies and procedures.

What We Offer:

• 19 days of PTO!
• 8 paid holidays and 2 floating holidays!
• Paid Day off for Volunteer Work
• Medical, Dental, 401k, Education Reimbursement and much more!

Job Functions & Responsibilities:

• Collateral File Receiving and Pulls
• Collateral File Returns
• Scanning and Imaging
• Document Interfiling
• Perform duties and special projects as assigned

Qualifications:

• High school diploma, GED, equivalent certification, or military experience required
• Ability to lift 30 pounds and Ability to stand for entire 8 hour shift
• Ability to bend to the floor and/or reach overhead for long periods of time
• Ability to work independently and good organization skills
• Outstanding communication skills (including verbal, written, and listening skills)
• Good organizational skills
• Professionalism
• Computer knowledge (Microsoft Office, Access, Excel, PowerPoint and understanding of network systems) preferred.
• Ability to work overtime as required
• Flexible and adaptable to change

Training / Licensing Requirements:

• Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

Schedule and Training:

• Must be able to work as early as 7:00 am. or as late as 4:30 p.m.

#PHH

ABOUT US

Onity Group Inc. is a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage.

PHH Mortgage, a subsidiary of Onity Group Inc., has been providing mortgage lending and servicing solutions since 1984 and is dedicated to maintaining responsible and ethical practices while delivering an exceptional customer experience. PHH offers industry-leading mortgage solutions for the entire mortgage lifecycle, including correspondent lending, MSR/Co-Issue, subservicing, commercial servicing, reverse mortgages and portfolio retention. We are one of the largest subservicers of residential mortgages in the United States and one of only two servicers in reverse mortgage lending.

At Onity Group Inc., we consistently deliver on our commitments to customers, clients, investors and colleagues through caring service, integrity and creative solutions. This Service Excellence philosophy is embraced by meeting service standards we call CARE, which stands for Caring, Accurate, Responsive and Empowered. We expect all employees to interact and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our CARE standards.

Onity Group Inc. is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity, Equity & Inclusion ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Onity Group Inc. offers a comprehensive benefits package including medical, dental and vision; up to 3% match on 401(k) contributions; generous paid time off; company-paid life, accident and disability coverage; programs for mental, physical and financial wellness; and more. Visit jobs.onitygroup.com for details.

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