Sr. Data Analyst
The Select Group

Job Info

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Sr. Data Analyst:
The Select Group is looking for a Sr. Data Analyst for one of our top Telecommunication clients. This is going to be a long-term contract, located in Denver, CO (Hybrid).

Sr. Data Analyst Requirements:

• 10+ years of data analysis and reporting experience
  • History of working in complex data analytics projects using data from various applications and warehouses
  • Demonstrated ability to understand the data and the applications/processes that generates this data by iteratively hypothesizing and either proving or disproving the same while building overall understanding of dataset and the process flow
• Strong SQL skills and experience with data integration and ETL processes
• Extensive experience building self-serve dashboards using Tableau and data analysis using Excel
• Self-starter who enjoys problem-solving with little direct supervision. Ability to learn quickly with a high tolerance for ambiguity and complexity
• Strong communication, verbal and written with the ability to effectively communicate complex information to non-technical stakeholders

Nice to Have:

• Previous experience working with call, case, and order data from sources such as Salesforce, Remedy, NICE, IVR etc.
• Experience using Python for data analysis and predictive analytics

Sr. Data Analyst Responsibilities:

• Work with stakeholders across the organization to identify data needs and identify and/or develop self-serve dashboards that meet stakeholder needs
• Research, hypothesize, test and validate, establish the link between and within data from various sources and leverage that understanding to answer business questions
• Write complex SQL queries that utilizes multiple tables and generates the output that can be leveraged in reports
• Develop and maintain automated processes using python that streamline data analysis and reporting
• Use data analysis techniques to identify trends, patterns, and anomalies in data sets
• Ensure data quality and accuracy through data validation and testing
• Perform ad-hoc analysis and identify opportunities to improve existing processes
• Document reporting requirements and processes
• Stay up-to-date with emerging trends and technologies in data analysis

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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