Student Services Coordinator
University of North Texas

Job Info

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Title: Student Services Coordinator

Employee Classification: Student Services Coordinator

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Dean of Students

Department: UNT-Dean of Students-Gen-160200

Job Location: Denton

Salary: 46665.00

FTE: 1.000000

Retirement Eligibility: {sTAOther10}

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

The Dean of Students Office fosters the development of leadership, civility, accountability, and responsibility in the University of North Texas student; builds community through service and involvement; and serves as an advocate for all students. This office is dedicated to supporting the UNT student who may need assistance in resolving complex personal and academic matters. We strive to help all students achieve their academic and personal goals and enhance the UNT student experience.

The CARE Team is part of the Dean of Students Office, and is a collaborative interdisciplinary committee of university officials that meets regularly to provide a response to students, staff, and faculty whose behavior could be harmful to themselves or others.

The mission of the CARE Team is to:

- Assist in protecting the health, safety, and welfare of the UNT community.
- Support student, staff, and faculty success.
- Provide a comprehensive response to students, staff, and faculty whose behavior could be harmful to themselves or others.

Position Overview

The position reports to the Director, Intervention Services in the Dean of Students Office, within the Division of Student Affairs. This position coordinates the university's process for responding to students and students' behavior that is identified as a potential risk, either to themselves and/or to others or the community. This position triages referrals, assigns cases, determines type and level of intervention, meets with students, creates personalized support and resource plans, advocates and follows up with students, and reports to the BIT Team as necessary. This position will also provide backup support as needed to the Intervention Services team.

Minimum Qualifications

Bachelor's degree in related field and two years' of student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

Excellent public speaking skills with experience in conducting training workshops. Ability to provide leadership and mentoring to student populations. Experience in networking across departments and programs. Ability to communicate and work with a diverse population. Strong organizational skills and ability to simultaneously execute multiple projects. Excellent verbal and written communication, and computer skills.

Preferred Qualifications

Required License/Registration/Certifications

Job Duties:

• Develops and maintains caseload records for the Behavior Intervention Team and determines through consultation with the Dean of Students and Conduct which cases should move forward to the BIT Team.
• Creates CARE OnCall Schedule, triages referrals to the CARE team using the standardized risk rubric and assigns to cases to appropriate CARE team members.
• Tracks CARE/BIT data, leading all efforts around data collection and assessment as well as creating and maintaining reporting on weekly, by semester, and annual basis or as requested by leadership.
• Trains and advises CARE On call staff; provides regular updates regarding best practices, risk assessment, intervention strategies, and case studies
• Stays abreast of state and local laws, university policy, and best practices as it relates to mental health, responding to student crises, FERPA, Clery, Title IX, etc.
• Completes special projects and serves on committees as assigned by the Dean of Students or DSA leadership.
• Serve as a member of the CARE Team, maintaining a rotating oncall schedule for students in crisis.
• Serves as a Campus Security Authority for the purposes of Clery and reports Clery crimes according to policy and federal law
• Completes all appropriate training as needed for the position.

Work Schedule:

Monday - Friday, 8-5. Occasional nights and weekends.

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.

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