Technical Solutions Consultant, Pharmacy Automation (West Region)
Becton Dickinson NA

Job Info

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Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Job Summary:

We are seeking a highly skilled and motivated Technical Solutions Consultant in Pharmacy Automation. The primary responsibility of this role is to assist customers in planning, configuring, and optimizing pharmacy central fill automation solutions. This consultant will engage with customers throughout the entire customer lifecycle, from the pre-sale phase to post-implementation support, ensuring a seamless and effective integration of our automation systems. The ideal candidate will have a strong background in SQL, pharmacy automation, outpatient pharmacy operations and technical consulting.

Key Responsibilities:

• Collaborate with the sales team to understand customer needs and requirements.
• Provide technical expertise and guidance during the proposal and solution design phases.
• Assist in the development of customized automation solutions tailored to specific customer workflows.
• Conduct on-site assessments and feasibility studies to evaluate the suitability of proposed solutions.
• Support the maintenance and troubleshooting of interfaces between pharmacy automation systems and other healthcare applications.
• Support integration of pharmacy automation systems with electronic health records (EHR) and other healthcare software.
• Maintain detailed documentation of interface configurations, processes, and troubleshooting steps.
• Partners with Central Fill Sales Engineers, SDS, R&D, and platform teams to ensure successful customer implementations, service, and support.
• Conduct regular check-ins and follow-up visits to assess system performance and customer satisfaction.

Qualifications:

• Bachelor's degree in Engineering, Computer Science, Information Technology, Pharmacy, or a related field.
• Must possess and maintain a valid state-issued license driver's license with 3 years of consecutive driving history and meet BD's auto safety standards
• Up to 75% travel required, including nights and some weekends

Experience:

• Minimum of 3-5 years of experience in a technical role within the healthcare or pharmacy industry.

Skills:

• Strong technical acumen and familiarity with pharmacy central fill automation systems.
• Proficiency in SQL and database management.
• Excellent problem-solving and analytical skills.
• Ability to work collaboratively with cross-functional teams.
• Strong communication skills, both written and verbal.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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Primary Work Location
USA CA - San Diego Bldg A&B

Additional Locations

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