TMO - Sr Dir of Transformation Management Office
Franklin Energy

Job Info

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As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals.

We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve.

Position Summary

This position is responsible for leading the accelerated execution of initiatives that transform and create value for our employees, clients, owners, and other stakeholders. The Senior Director of the Transformation Management Office (TMO) will lead several groups within the TMO, including Enterprise Performance and Metrics, Organizational Change Management (OCM), and the TMO Project Management Execution team. The Senior Director will work closely with the Chief Operations Officer (COO) ensuring visibility across all initiatives with a special focus on preventing duplicative efforts and providing necessary support for key projects. As the day-to-day lead of all TMO operations, the Senior Director will work closely with the executive steering committee, including Finance & Accounting, IT, Human Resources, Operations, and Corporate Communication, to drive the successful execution of transformative initiatives.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Develop and implement comprehensive transformation strategies that are closely aligned with the overarching corporate goals and objectives.
• Lead and inspire cross-functional teams to drive and execute transformation initiatives, ensuring alignment with strategic priorities.
• Foster a culture of innovation and continuous improvement, encouraging team members to explore new ideas and approaches.
• Assume ownership of the Transformation Management Office (TMO) roadmap, including managing dependencies across projects.
• Partner with senior leadership to identify strategic business initiatives and ensure a best-in-class approach from business case development through execution.
• Collaborate with project teams to develop necessary documentation for Stage Gate approval, including business cases, financial plans, resource plans, and project plans.
• Proactively work with project management team on the management and mitigation of risks and issues within the TMO by maintaining and communicating items on a RAID log.
• Work with key organizational leaders to identify and resolve operational and financial issues and securing alignment, support, and buy-in from key stakeholders.
• Oversee and manage the entire portfolio of transformation projects, ensuring they are delivered on time, within scope, and on budget.
• Allocate resources, including personnel and technology, to support the successful execution of transformation initiatives.

• Manage relationships with external vendors and consultants, ensuring they deliver value that aligns with Franklin Energy's transformation goals.

• Ensure all transformation activities comply with relevant industry regulations and standards, maintaining the highest levels of compliance.
• Oversee the integration of new technologies into existing systems, ensuring seamless and efficient implementation.
• Oversee the implementation of the TMO framework for all projects, including project plans, communication strategies, goals, KPIs, budgets, and resource planning.
• Research and conduct benchmarking studies to identify best practices and areas for improvement, ensuring Franklin Energy remains competitive by anticipating future trends and developments, preparing Franklin Energy for long-term success and sustainability.
• Monitor the progress, health, and sustainability of the TMO by tracking and measuring against established KPIs and using data analytics to drive informed decision-making about TMO improvements.
• Provide visibility and reporting to business owners and the Senior Leadership Group (SLG) on the performance of the TMO providing regular updates and comprehensive reports highlighting progress, challenges, and successes.
• Build and manage a high-performing team, providing coaching opportunities and ongoing training and development opportunities for team members to build their skills and capabilities.

• Guide the organization through change by implementing OCM best practices and supporting individual projects within the TMO with a focus of aligning efforts with Franklin Energy's culture and values, ensuring they resonate with and are embraced by employees.

• Develop a deep understanding of each business area to drive both short-term improvements and long-term value.

Position Requirements

Education and Experience

• Bachelor's degree from accredited college in business, engineering, environmental studies, or a related field
• Advanced Degree- preferred

• 10+ years of progressive experience in Energy Efficiency, Energy Management, Sustainability, Program Management, or Demand Side Management Programs with 5+ years in a senior leadership role.

• 8+ years of people management experience, including leading and managing cross-functional teams and building collaborative team culture through direct and indirect leadership.

• Experience with budget management and financial oversight, ensuring efficient allocation of resources.

• Experience in developing and tracking key performance indicators (KPIs) to measure the success of transformation efforts.

• Experience in gathering and analyzing customer insights to inform transformation strategies.

• Commitment to high-quality delivery, ensuring all transformation initiatives meet or exceed established standards.

• Experience in providing training and development opportunities for team members to build their skills and capabilities.

Required Skills, Knowledge and Abilities

• Exceptional leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
• Demonstrated expertise in strategic planning and execution, with the ability to align transformation strategies with corporate goals while maintaining a high level of cultural awareness.
• Excellent stakeholder engagement skills, with the ability to build and maintain relationships with key stakeholders at all levels.
• Proven track record of successfully leading large-scale transformation initiatives and the ability to foster a culture of innovation and continuous improvement within an organization.
• Experience in driving change management with a high ambition to deliver results quickly.
• Advanced analytical and problem-solving skills, with the ability to utilize data to drive decision-making.

• Strong risk management skills, with the ability to identify and mitigate risks associated with transformation projects before they turn into issues.

• Strong vendor management skills, with experience in managing relationships with external vendors and consultants.

• Commitment to regulatory compliance, ensuring all transformation activities adhere to industry standards and regulations.
• Demonstrated ability to develop and manage a complex strategic vision and translate it into actionable tactics, actions, and objectives.
• Executive-level communication and presentation skills.

• Committed to diversity and inclusion
• Reliable transportation

Licenses & Certifications

Project Management Certification(s) - (PMI, Agile, etc.)

Travel Requirements

• Willingness to travel up to 35%

Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

An Equal Opportunity Employer

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