Transportation Sr. Analyst
Kimberly-Clark

Job Info

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You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. At Kimberly-Clark, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands and take our future to the next level. In this role with K-C's procurement team, you'll help us deliver better care for billions of people around the world. It starts with YOU.

This position supports the Senior Network Transportation Manager in managing freight payment, returns, and refusals for Kimberly-Clark domestic transportation. The Senior Transportation Specialist is responsible for efficiently analyzing data and information to develop action plans to provide accurate and timely reporting, drive process improvement, and manage escalations. This position will also provide support to the Transportation Strategy & Solutions team when needed.

Primary Responsibilities:

Carrier Returns and Refusals:

• Returns Management:
  • Oversee the process for transportation returns, ensuring efficient handling and resolution.
  • Analyze return data to identify trends and develop action plans to reduce occurrences.
• Refusals Management:
  • Manage the process for carrier refusals, ensuring timely and effective resolution.
  • Collaborate with carriers and internal teams to address and resolve issues related to refusals.
• Reporting and Analysis:
  • Provide regular reports on returns and refusals, identifying key metrics and areas for improvement.
  • Use data analysis to drive process improvements and reduce return and refusal rates.
• Communication:
  • Maintain effective communication with carriers to secure accurate and timely updates on shipment status and service reconciliations.
• Training and Development:
  • Train internal teams and carriers on processes related to freight pay, audit, returns, and refusals.
• Cross-Functional Collaboration:
  • Work with cross-functional teams to address and resolve issues, ensuring smooth operations and on-time deliveries.
• Process Optimization:
  • Develop and execute strategies to optimize return and refusal processes

Support Responsibilities

Freight Pay and Audit Responsibilities:

• Freight Payment Provider Support: Measure and monitor our freight payment partner (US Bank) to ensure KC is being provided best in class service, data visibility, and continuous improvement in the following areas:
  • Invoice Verification:

    Timely Review and validation of freight invoices against shipping documentation to ensure accuracy.

    Verify rates, charges, surcharges, and discounts to prevent overcharges and discrepancies.

  • Accessorial Charges Audit:

    Examine additional fees such as fuel surcharges and handling fees to ensure they are correctly applied and calculated1.

  • Tariff Compliance:

    Ensure invoices comply with tariff provisions and industry standards.

  • Duplicate Payment Prevention:

    Implement controls to prevent duplicate payments by cross-checking invoice numbers and other details.

• Exception Handling and Dispute Resolution:
  • Address discrepancies and billing errors by communicating with carriers and stakeholders to resolve disputes.
• Process Optimization:
  • Develop strategies to optimize freight costs and improve payment processes with a focus on automation.

Basic Qualifications:

• Bachelor's degree
• 2+ years of Supply Chain Experience
• Strong oral and written communication skills
• Strong analytical and problem-solving skills or the demonstrated ability to develop in this area.
• Ability to high volume of shipments daily

Preferred Qualifications:

• One to three years of Transportation related experience
  Proficient in Microsoft Excel, Tableau, and Power BI
• Experience in Blue Yonder TMS (Transportation Management System)
• Working knowledge SAP
• Working knowledge of US Bank freight payment platform

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 - when prompted for employee ID, say "OTHER CALLER" - or kcchrprod@service-now.com for assistance. You must include the six-digit Job # with your request.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

#LI-Hybrid

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